Clear, straightforward policies so you always know what to expect from Switchback Auto Works.
Appointments can be scheduled online through our booking page or by calling us directly. We confirm every booking by text or email within one business hour.
Let us know by 5pm the day before and there is no charge. Same day cancellations may be charged the diagnostic fee, because the bay was held for you.
All services provided by Switchback Auto Works are subject to our Terms of Service. See our terms page for full details.
We stand behind every job we do. If you have a concern about a service or charge, please contact us and we'll work with you to make it right. To submit a refund request, visit our refund page or call us at (720) 454-2355 or ryan+switchback@hydrahub.ai.
All major credit cards, debit, and cash. Financing available through Synchrony for repairs over $500. No personal checks.
Two years or 24,000 miles on parts and labor for most repairs, whichever comes first. Customer supplied parts are not covered.
If anything in these policies is unclear, please reach out. We'd rather answer a question now than have a misunderstanding later.
Phone: (720) 454-2355 Email: ryan+switchback@hydrahub.ai
Please also review our Privacy Policy and Terms of Service.